订单确认
阅读策略
- 先通过标题和类型把握文章的目的。
- 遇到生词不要停,跟随行文。将光标移到带下划线的关键词可跳转到词汇轨道。
- 针对问题,直接在文中找出线索确认。
短文
Dear valued customer,
Thank you for your recent purchase from our online store. This email confirms that your order, number 48217, has been processed and is now being prepared for shipment. Your package will arrive within five business days at the address you provided.
A copy of the invoice is attached to this email. Please keep the receipt for your records, as you will need it if you ever request a return. The total amount, including tax and delivery, has already been charged to your card.
If any item arrives damaged or defective, you may request a refund or a replacement within 30 days under our warranty policy. To do so, simply reply to this message with a photo of the product, and our team will process your request promptly.
We also offer a loyalty program that gives you points for every purchase. These points can be used for discounts on future orders. For further questions, please contact our customer service team, which is available from 9 a.m. to 6 p.m. on weekdays.
将光标移到带下划线的词可查看释义和词汇链接。
句子结构
把关键句子按意义单位切分,观察各部分的作用。
This email confirms that your order, number 48217, has been processed and is now being prepared for shipment.
主语This email主语(此邮件)
谓语confirms主句谓语(确认)
从句that your order, number 48217,名词从句主语+同位语
谓语has been processed从句谓语1(完成被动)
谓语and is now being prepared for shipment从句谓语2(进行被动)
「confirms that ...」中的「that」从句是作动词 confirms 宾语的名词从句。从句内主语「your order」之后,用逗号插入同位语「number 48217」,再次指代该订单。从句谓语有两个,由「and」连接——「has been processed」(完成被动)与「is being prepared」(进行被动)——说明订单已处理且正在备货。
If any item arrives damaged or defective, you may request a refund or a replacement within 30 days under our warranty policy.
从句If any item arrives damaged or defective条件从句(if~)
主语you主句主语
谓语may request许可情态 may(可申请)
宾语a refund or a replacement宾语(or 选择)
修饰within 30 days under our warranty policy期限与依据状语
句子以「If ...」条件从句开头。其中「arrives damaged」是「arrive + 形容词」,意为「以破损状态送达」,形容词补充到达时的状态。主句用许可情态动词「may」表示「可申请退款或更换」,后面的「within 30 days」与「under our warranty policy」补出期限与依据。
问题
Q1货物什么时候送达?
Q2客户应保留什么?
Q3损坏或有缺陷的商品可如何处理?