omnichannel
MarketingLv.4 (900)adjective
Definition
providing a seamless customer experience across all sales and communication channels
Examples
The retailer shifted to an omnichannel strategy.
An omnichannel approach links the store and the app as one.
Collocations
an omnichannel strategyomnichannel retailgo omnichannel
Paraphrase
fully integrated channelscross-channel seamless